The call center was also down until midday on Wednesday. I could get in late at night on Sunday, Monday, and Tuesday. The website wasn't back up consistently until midday on Wednesday. But I had to go to each state's website in order to make my best guess as to how much I was charged for tolls. So I went without adding the funds, and as far as I can tell, all of the states I was in accepted my transponder. I wanted to pad my account with extra cash and wasn't able to do so due to the site's planned downtime over the weekend. Of course, this happened at exactly the same time I had planned to use the system outside of Illinois. I-PASS updated their website this weekend, and things have been a mess. If you pick up extra transponders in person, they'll do that for you. One other tidbit… if you happen to be carrying more than one transponder in your vehicle, wrap any extras in aluminum foil to keep them from registering at the tollbooths. That still beats stopping and messing around with cash. But you'll be hit up for three cents for using I-PASS. The rest of Indiana might be discounted I don't recall. Plus you'll pay a 3 cent surcharge for using Illinois' system rather than Indiana's. On the Chicago Skyway, you'll pay the full toll. While that shouldn't be necessary, posts here indicate that E-ZPass isn't quite as user-friendly as I-PASS. If I were to anticipate heavy use, such as a trip that covers several E-ZPass states, I might consider a manual payment just to be sure I'm covered in case of any glitches. Overdrafts shouldn't happen under normal circumstances, though. In the meantime, you won't be penalized, and your tolls will still be discounted. If you somehow manage to "overdraft," you have seven days to deal with it. In theory, if you're automatically replenishing and your credit card is up to date, you shouldn't have to make any payments manually. The only thing you can't do is change your low balance threshold, which by default is $10. When you go online, you can make a payment, add or remove vehicles, add transponders, and change your automatic replenishment amount. The only difference will be that if you log in, the "video tolls" won't show up immediately.Īs mentioned earlier, changes to your account happen within 15 minutes. There won't be any penalties, and you'll still get the discounted rates. If you forget your transponder, the system will photograph your license plate and match it up to your account. For me, that's easier than remembering to move the transponder. Because it was only an additional $10 (refundable deposit), I picked up a second transponder for the second car. You'd never see them at 70 mph.Īt any rate, I-PASS works great, and I highly recommend it, even for very occasional tollway users. I suppose that it'd do no good to have them in the open road tolling lanes. These lights are actually at one of the booths in the cash lanes, not on the transponder. One of the lights will warn you when funds are low. The transponder has different colored lights. It seems that the simplest thing to do is to go online and pay the toll within seven days. The name or address on the violation notice matches the name or address on the I-PASS or E-ZPass account. The license plate on the violation notice was listed on the I-PASS or E-ZPass account prior to the issue date of the violation noticeĢ. Within the first 30 days, IPASS and E-ZPass customers may have their fines waived if their account is in good standing and one of the following applies:ġ. There are also potential driver's license and car registration consequences, but I'm not sure how those could be enforced with out of state drivers. If the fines on the third notice aren't paid, you're subject to referral to a collection agency and being reported to a credit rating bureau. After another 30 days, the fines increase to $50 per violation. If you don't pay within 30 days, a second notice is sent, and the option of a hearing is lost. At that point, you're required to pay the unpaid tolls plus $20 per violation, although you're given the option of requesting a hearing. You need to have three violations in two years before you get notified.
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